Effective Date: September 1, 2025
Welcome to the Vocal Stage Studio website (referred to as "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have regarding it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you subscribe to our newsletter, register for services, book appointments, or contact us. The information we collect depends on the context of your interactions with us and the choices you make.
Personal Information Collected:
- Identification and Contact Data: Your name, email address, and sometimes phone number or mailing address, when you subscribe or register for a service.
- Financial Data: Information necessary to process your payment when you purchase our vocal lessons or studio services. This typically includes payment card details (processed securely by a third-party payment processor) or other payment account information. We do not store full payment card details on our servers.
- Service and Scheduling Data: Information related to your vocal goals, lesson history, and appointment times that is necessary to provide you with the services you requested and manage our class schedule.
2. How We Use Your Information
We use the information we collect for legitimate business interests, fulfilling our contract with you, and complying with our legal obligations.
We use your personal information for the following purposes:
- To Provide and Manage Services: To deliver the vocal coaching and stage studio services you have purchased, including scheduling and confirming your appointments, managing lesson attendance, and communicating service-related updates.
- To Process Payments: To charge for our services, process transactions, and send related billing and payment information.
- To Contact You: To respond to your inquiries, provide customer support, and communicate essential information regarding your account or services.
- For Promotional and Marketing Communications: To send you our newsletter, promotional material, special offers, and information about new classes or workshops, based on your subscription preferences. You may opt-out of these communications at any time.
- To Improve Our Website and Services: To understand how our users interact with our website and services (for example, analyzing web traffic and engagement) so we can enhance our offerings and user experience.
3. Disclosure of Your Information
We only share your information with your consent or as necessary to complete any transaction or provide a service you have requested or authorized.
- Third-Party Service Providers: We may share your data with third parties who perform services for us or on our behalf, such as payment processors (for billing), scheduling software providers (for booking lessons), or email delivery services (for marketing). These third parties are obligated to protect your information.
- Legal Requirements: We may disclose your information if we believe it is necessary to comply with legal processes, enforce our terms and conditions, or protect the rights and safety of our customers and the public.
4. Your Privacy Rights
You have the right to request access to the personal information we hold about you, request corrections, or request that your personal data be deleted.
- Opting Out of Marketing: You can easily unsubscribe from our marketing email list at any time by clicking the "unsubscribe" link in the emails we send or by contacting us directly.
5. Contact Us
If you have questions or comments about this policy, you may contact us at:
[lizAhumada@vocalstagestudio.com] [210-570-9040 - Text Only)]